PlayStation 4 (PS4) controller connection issues have been a frustrating problem for many gamers, hindering their gaming experience and causing unnecessary delays. This problem occurs when the PS4 controller fails to establish a stable connection with the console, resulting in unresponsive controls or the controller not syncing at all.
PS 4 controller connection issues can arise due to weak or unstable wireless connection between the controller and the console, interference from other electronic devices or physical barriers between the controller and the console can disrupt the wireless signal, leading to connection problems.
Moreover, outdated firmware on the controller or console, and faulty USB cable or charging port on the controller, prevent it from establishing a reliable connection with the console.
Thankfully, there are several steps you can take to resolve PlayStation 4 controller connection issues. In this article, we have explained all the effective & working solutions that can PS4 controller won’t connect issue.
Why is My PS4 Controller Not Connecting?
If your PS4 controller not turning on/not connecting to PS4/PC, then here are the reasons;
- The controller’s battery is dead.
- The controller was recently paired with another device, like a different PS4 or PC.
- The controller is too far from your PlayStation and is no longer connected via Bluetooth.
PS4 Controller Won’t Connect or Pair
Normally, when you press the PS Button on your controller, it should turn on and connect to your system. However, when it’s not connecting, you’ll instead see the light bar on your controller flash for a bit, then turn off. In case the PS4 controller won’t connect to PS4 with USB even after resetting, then there are several reasons for this issue.
This often happens if you’ve used your DualShock 4 with another console, like a friend’s, or on your PC. When you do this, the PS4 controller will try to connect to the last device you used it with. So, when you turn on the controller again, it may not connect to your own PS4 automatically.
To fix this, you’ll need to re-pair your DualShock 4 with your own PS4. Connect your controller to your PS4 using a micro-USB cable. Make sure to use a good quality cable that you know works properly.
How to Fix PS4 Not Connecting Issue
If your PS4 is connected but not working/not connecting to PS4/PC, then try the below quick fixes;
- If your PS4 controller won’t connect, try a different USB cable, in case the original one has failed.
- You can also reset the PS4 controller by pressing the button on the back of the controller.
- If your controller still won’t connect to your PS4, you might need to get support from Sony.
In case the problem still persists, then here are the potential fixes when your PS4 controller isn’t working;
1. Restart Your Console
If your Dualshock 4 controller isn’t working correctly, it might be the controller’s fault, but sometimes the issue could be with your PS4. To check if the PS4 is causing the problem, you can try restarting it first.
If your controller is working well enough to access menus, press and hold the PS Button to open the Quick Menu. Then, go to Power > Restart PS4 to restart your console.
If your controller isn’t working correctly, it might be the controller’s fault, but sometimes the issue could be with your PS4. To check if the PS4 is causing the problem, you can try restarting it first.
If your controller is working well enough to access menus, press and hold the PS Button to open the Quick Menu. Then, go to Power > Restart PS4 to restart your console.
2. Connect your PS4 controller with a Data Cable
Your first step should be to connect the controller using the micro USB cable that’s usually used to charge it.
Try these steps:
1. Turn on the PS4.
2. Ensure the cable is securely inserted in the back of the PS4, and then plug the other end into the controller.
3. Wait 30 to 60 minutes to allow the controller to charge.
4. Press the PS button on the controller. You’ll hear a beep and the controller should pair with the console.
5. If the controller and PS4 don’t pair, the cable might be faulty — use a different micro USB cable and try again, waiting for the controller to charge before you attempt to pair the controller.
3. Reset your PS4 Controller
In case, your PS4 controller not turning on then try to reset your PS4 controller. Here are the steps to reset your controller;
How to Reset PS4 Controller?
1) Turn off your PlayStation 4.
2) Locate the reset button on the back of your controller near the L2 shoulder button. Then use a small hole next to the screw by the L2 button (on the right side of the controller when flipped over). Use your pointed tool to press and hold the button inside this hole for roughly five seconds. Then release the button.
3) Connect your controller to your PS4 console. Then turn your PS4 on.
If this method works for you, your controller will connect to your PS4 console at this time.
4. Try Connecting the PS4 Controller on Different Devices
If your PS4 controller won’t connect to your console, try connecting it to another device like a PS5, PC, or smartphone. If you face similar issues on these devices, then your controller is likely broken.
You can also check by using a different PS4 controller with your console if you can. Borrow a friend’s working DualShock 4 and see if it has any issues with your PS4. If it does, there might be a problem with your PS4’s wireless connection.
DualShock 4 Hardware Fix Options
If your DualShock 4 controller is still not working after trying the tips above, and it’s within the one-year warranty period, you can request a repair on PlayStation’s Repairs page.
If your PS4 controller is not working properly in a game, a button might be stuck and causing the issue. Some people have fixed this by gently smacking the controller against their leg or a table. Be careful not to hit it too hard and cause more problems.
If you’re comfortable with hardware fixes, you can try opening your controller to check for any jams or loose connections. However, if you’re unsure or unable to fix it, it’s best to consult a local repair technician for help.
